• Overview
• On-site IT Support
• Remote IT Support
• Phone Help Desk
• Service Level Agreements
• Networking and Cabling
• Data Recovery
• IT Contracting

Service Level Agreements

Guaranteed Response Times
Reduce Down-Time
Outsource your "Risk"

Service Level Agreements are available to all clients who require a guaranteed response time on IT support. An SLA is included with all managed services clients. If you require a specific service level agreement on a product or service we offer, we can tailor an SLA to suit your needs.

To see a copy of our standard Service Level Agreement, please contact one of our staff members using the phone number below and we can send it to you.

(03) 6235 5022