Service Level Agreements
Guaranteed Response Times
Outsource your "Risk"
Service Level Agreements are available to all clients who require a guaranteed response time on IT support.
An SLA is included with all managed services clients. If you require a specific service level agreement on
a product or service we offer, we can tailor an SLA to suit your needs.
To see a copy of our standard Service Level Agreement, please contact one of our staff members using the phone number below and we can send it to you.
(03) 6235 5022