Managed IT solutions, tailored to your needs.
24/7 365 Monitoring
We believe that managed services should be exactly that, fully managed. Our services are designed to completely remove the complication of IT Management. Using our system tools, we take full responsibility for your infrastructure, monitoring it day in, day out to make sure we are alerted to any risks to your business.
In a modern IT world, security is paramount. We make sure that all your software is patched and up to date, ensuring that you are as safe as you can be. As new patches are released, our friendly technicians will schedule the work, get it done, and let you know, all without you having to lift a finger.
Unlimited IT support
As a managed service customer, having unlimited support allows you to go about your business knowing that we have it all in hand. Your users simply log a ticket with us, our technicians take care of the work, and then we let you know when it is all done.
Our helpdesk is manned by real technicians so when you call us, it is a tech that answers the phone and helps you out. Whenever you call us, we log a ticket in our system for you, it is monitored, tracked, and actioned. You will also be provided updates when we do the work, so you know what is being done.
Our seamless antivirus solution works in tandem with our 24/7-365 monitoring. If something happens, we will know about it before it becomes a problem. Our antivirus not only stays up to date with the latest threats using traditional signature-based protection, but also protects against new viruses using sophisticated heuristic checks and behavioural scanning.
Part of Remote Monitoring and Management is automation. We have created a number of automated processes that allow us to automate some of those processes that are often onerous and time consuming. These can be simple things like late night reboots of servers, right through to more complex things like patch updates, antivirus automation, backup management and auto deployment of software to new computers.
Our remote management software gives us the ability to be there to help you without even having to be there. Our Remote Management and Monitoring allows us to keep track of all of your IT assets, giving us real time monitoring of your devices to make sure we can serve you quicker and more efficiently. We use this software to manage your Antivirus, Patch Management, Remote Support and much more.
In IT, the greatest risk to you as a business is loss of your intellectual property. With your entire livelihood often stored on your IT infrastructure, we can ensure that every measure is taken to keep your data as safe as possible. We will monitor your backups, check them, and can work on a risk management plan for you business.